Compute Exchange Payment and Fee Terms

Last Updated: January 30, 2025

These Compute Exchange Payment and Fee Terms (“Fee Terms”) set forth the payment and fee obligations that a Registered User must provide to other Registered Users or the Compute Exchange, as applicable, in connection with its use of and participation in the Compute Exchange Services. The Fee Terms are incorporated into the Compute Exchange Terms of Service available at https://compute.exchange/terms. Any capitalized term that is not defined in these Payment and Fee Terms will have the meaning ascribed to it in the Compute Exchange Terms of Service.

1. Customer Payment Options

  • a. Approval. Customers may be approved by the Compute Exchange, in its sole discretion, for direct payments for Compute (“Approved Customers”). To request to become an Approved Customer, Customers may apply for approval by following the procedure specified on our website. The Compute Exchange will notify you whether you are approved or denied for direct payments.
    • i. Appeal of Denial. If you believe you were denied from becoming an Approved Customer in error, you may contact us at [email protected]. You agree and acknowledge that the Compute Exchange, in its sole discretion, determines which Customers are Approved Customers.
    • ii. Obligations of Approved Customers. To retain Approved status, Approved Customers must do the following:
        1. Initiate initial payment to Provider within two (2) business days following a Bidding Period.
        1. If payment is not received within two (2) business days, provide the Compute Exchange written evidence that the payment was initiated (e.g., ACH or wire transfer confirmation)
    • iii. The Compute Exchange’s Reservation of Rights. In the event an Approved Customer fails to timely pay the Provider, the Compute Exchange reserves the right to take the following steps:
      • a. Require that Customer pay to the Compute Exchange a reservation fee of 10% of the total contract value of a Customer’s Bid, which the Compute Exchange will remit to the Provider minus Commission Payments (as defined below); and/or
      • b. Revocation of a Customer’s Approved Customer status.
  • b. For Non Approved Customers. Customers who are not Approved Customers may transfer funds to a Compute Exchange wallet to enable bidding on the Compute Exchange, which will be held FBO the Customer via one of the Compute Exchange’s third-party payment providers. Non Approved Customers using the Compute Exchange to facilitate payments must prefund its Account. Bids will only be accepted in situations where a Customer’s Initial Payment (as defined below) is less than or equal to the balance of the Account. The Compute Exchange will apply a reservation fee for failure to pay within this time 10% of the total contract value (which will be remitted to the Provider minus the Commission Payment, as set forth below).

2. Payment Schedule Between Customer and Provider

  • a. Compute Service Contracts Shorter Than 31 Days. For contract terms less than and including 31 days of Compute Services, Customer must pay the Provider the total amount of the Trade price before Provider’s delivery of Compute Services.
  • b. Compute Service Contracts Longer Than 31 Days. For contract terms longer than 31 days of Compute Services, Customer must pay Provider the Initial Payment prior to Provider’s delivery of the Compute Services.  For purposes of these Fee Terms, “Initial Payment” means (i) the first 31 days of Compute Services based on the price per hour as set forth in the Order Form; and (ii) ten percent (10%) of the remaining balance of the Compute Services contract (the “Cancellation Fee Deposit”).
    • i. Second Payment: Before the first day of the subsequent calendar month, Customer must pay Provider the remaining ninety (90%) of the price of the next month’s Compute Services, based on the price per hour as set forth in the Order Form, and the number of hours remaining in the calendar month excluding the initial 31 days of the compute term. The Cancellation Fee Deposit will be applied ratably on a monthly basis to pay for the remainder of the Compute fees for such month.
    • ii. Subsequent Payments: Before the first day of each subsequent calendar month, Customer must pay Provider the remaining ninety (90%) of the price of the next month’s Compute Services, based on the price per hour as set forth in the Order Form, and number of hours in the month. The Cancellation Fee Deposit will be applied ratably on a monthly basis to pay for the remainder of the Compute fees for such month.
    • iii. Final Payment: If the term ends on a day prior to the last day of a calendar month, the payment is pro-rated to the days remaining in the term.
    • iv. Cancellation Fee: If the contract is terminated for breach based on non-payment, then the Provider will retain the unapplied amount of the Cancellation Fee Deposit as a cancellation fee, and not a penalty (10% of the remaining balance).
    • v. Payments Facilitation: The Compute Exchange may hold the deposit FBO the Provider via one of its payment partners. In calculating the net payment to Provider, the Compute Exchange may offset any amounts that are or were: (i) based on Listing that were not delivered to the Customer (e.g., due to termination, removal or modification of the Listing by Provider, limitation, suspension, or termination of Provider’s access to or use of the Compute Marketplace by the Compute Exchange in accordance with these Terms, or for Provider’s failure to comply with the Terms); or (ii) overpayment by the Compute Exchange to Provider in prior periods, whether as a result of miscalculation by the Compute Exchange, Provider, and/or third party payment processor.
    • vi. No Direct Payments.  All Buyers must make all payments for or related to Compute by way of the Services and Providers may not accept any such payment.  Any direct payment to a Provider for Compute is a material breach of its agreement with the Compute Exchange.

3. Fees Owed to the Compute Exchange; Compute Exchange Commission Payments – Providers will pay the Compute Exchange commission payments equal to four percent (4%) of the total amount of each Compute Services payment received by Provider from a Customer (“Commission Payments”). Commission Payments include Compute Services fees, deposits, cancellation fees, and any additional fees a Customer provides to a Provider. If the Compute Exchange is facilitating payments between Provider and Customer, the Compute Exchange will deduct the Commission Payment from the proceeds of a Compute Services contract before crediting the Provider’s wallet. Volume discounts are available, please contact [email protected] for more information. For clarity, Resellers will also be obligated to make Commission Payments on any resold Compute.

4. Payment Schedule for Resold Compute

  • a. Compute Services Resold at a Lower Price. For contracts resold at a lower price to the subsequent Customer than purchased by the Reseller, Customer must pay Provider the Initial Payment less the Resold Compute Discount (as defined below) plus a Cancellation Fee Deposit prior to Provider’s delivery of the Compute Services. The Compute Exchange will apply the remaining portion of the Reseller’s Cancellation Fee Deposit to the Customer purchasing the resold Compute to account for the difference between the monthly rate of the Reseller’s original contract and the effective monthly rate of the resold contract (“Resold Compute Discount”). The Resold Compute Discount will be applied ratably for each month in the remaining term of the contract. If there is any remaining balance from the Reseller’s Cancellation Fee Deposit after the deduction of the Resold Compute Discount, the Compute Exchange will refund the balance to Reseller (the “Reseller Refund”). The Reseller Refund will be applied to the Reseller’s wallet in the first month of the resold contract.
    • i. Payments after the First Month of the Resold Contract: Before the first day of each subsequent month, Customer must pay Provider the remaining ninety (90%) of the price of the next month’s Compute Services, based on the price per hour as set forth in the Order Form, and number of hours in the month. The Cancellation Fee Deposit and Resold Compute Discount will be applied ratably to pay for the remainder of the Compute fees for such month. For the avoidance of doubt, Customer is subject to Sections 2(b)(ii)-(iv) (Cancellation Fee, Payments Facilitation, and Direct Payments).
  • b. Compute Services Resold at an Increased Price. For contracts resold at a higher price than the original value, Customer must pay Provider the Initial Payment and Cancellation Fee Deposit prior to Provider’s delivery of the Compute Services. The Compute Exchange will (i) refund the remainder of Reseller’s Cancellation Fee Deposit in the first month of the resold contract; and (ii) pay the Reseller the difference between the monthly rate of the Reseller’s original contract and the monthly rate of the resold contract (the “Premium Payment”). The Premium Payment will be applied to the Reseller’s wallet monthly for each month in the remaining term of the contract.
  • c. Payments to Reseller. If Reseller is entitled to its Cancellation Fee Deposit, a Reseller Refund or a Premium Payment, the Compute Exchange will deduct the Commission Payments from such amount before crediting the Reseller’s wallet.